Terms and conditions

Access 

Please note that access to the areas should be arranged prior our survey commencement. BES shall advise the client of any access restrictions or related issues which could have an impact on the survey requirements or deliverables. BES should notify the client as soon as practical of such issues and ensure all reasonable steps are taken to reduce adverse impacts.

The client and BES shall agree any actions to resolve identified access issues or provide explicit agreement on omission from the survey scope of areas proven to be inaccessible.

This part of the quotation is based upon the above outlined elements and has been priced in accordance with the client supplied scope at the time of preparation. If additional site or processing work is required beyond the items outlined above due to amendments or additions to the scope by the client, we reserve the right to re-visit our price for the work. This can be achieved by the client requesting an additional fixed price for these variations on the original scope, or by agreed additional site visits or processing at day rates.

All necessary parties to be notified of our presence on site to allow free access for our survey personnel in areas where surveying and setting out works need to be carried out, as and when required.

All areas should be kept clear of materials and safe for personnel to work in.

Any visits to site that may have to be rescheduled due to lack of access, etc. or other problems that are out of our control will be charged at day rate.

Obscured features

The surveyor will not be responsible for omission of details obscured during site survey dates unless action for clearance in advance has been agreed and completed for:

• features obscured by vegetation, debris, snow, sand, earth, when working outside and plaster, cladding, carpet etc. when working inside buildings
• features obscured by vehicles, trailers, temporary covers, stacked materials
• features inside buildings obscured by coverings, furniture, fixtures and fittings
• features inside inspection covers/manholes/chambers obscured by debris, blockages (where internal chamber survey details are requested in the scope)
• features omitted due to lack of adequate lighting or physical access (i.e. at height)

Actions for reducing or removing obscured items are to be undertaken by the client prior to the survey date.

BES has not allowed for any specialist access equipment to carry out the works. The Client will provide any platforms or equipment as such. All areas should be kept clear of materials and safe for personnel to work in.

If the account is to be billed to a third party, we would require a letter or email of appointment directly from them together with their address for invoicing prior to commencement of any work.

Terms and conditions

Definitions

Wherever these words and expressions appear in these conditions they have the following meanings; ‘’We’’, ‘’us’’ – means Bruno Engineering Survey (BES).

‘’You’’, ‘’your’’ – means the customer employing BES Services.

“the services” – means any land, building or underground survey or setting out of the site or any other service provided by us to you.

"The plans" - means the plans and all other written materials produced by us and supplied to you to summarise and record the services provided by us to you.

"The site" - means all of the land or buildings to be surveyed or above or surrounding the area to which we require access for the provision of the services.

"The price"- means the quoted price or scale of charges applicable to the grade of each of our employees or agents engaged in providing the services, exclusive of VAT.

"The delivery date" - means the estimated date of delivery of the services and the plans.

“Force Majeure”- means any circumstances beyond our control which prevent or delay the provision of the services or the plans.

Conditions

1. These terms and conditions relate to all of the services provided by us to you, whether resulting from a written order by you or from any other instruction by you or by your agents or servants or anyone who we may reasonably believe is acting for you, in relation to instructing us to provide the services.
2. The work will be scheduled after receiving from you written instructions to provide the services.
3. You may not cancel our engagement to provide the services without our agreement and in any event upon cancellation you will forthwith pay to us either 40% of the price(if quoted) or 120% of the scale charges for the services undertaken prior to cancellation.
4. You will make known to us all relevant information concerning the site and arrange for access to the site and reimburse any costs incurred in our gaining access to the site. You will ensure that we have full and unfettered access to the site for all purposes connected with the provision of the services including return visits.
5. The delivery date is only an estimate of the time required to provide the services and the plans and we shall be entitled to extend the delivery date by such reasonable period or periods as are required in the event of Force Majeure.
6. We exempt all liability for any loss to you or to others whether directly or indirectly caused as a result of our failure to provide the services or the plans within the delivery date or any estimated extension of the delivery date.
7. We exempt all liability for any damage caused to the site arising from the normal provision of the services.
8. We may perform the services using employees agents subcontractors or others at our absolute discretion.
9. The accuracy of the services and the plans supplied shall not extend beyond the specified scale of graphical mapping, digitised data or any other measure of accuracy specified by us for the services and we exempt all liability for damage caused directly or indirectly to you or to third parties arising from the use of the services or plans for purposes beyond the specified accuracy.
10. The price shall be payable within 30 days of invoice date and we shall be entitled to render interim invoices. If our invoices are not paid within 30 days of invoice date we shall charge interest at 4% and all the associated solicitors costs.
11. In the event that you believe that any of the services or the plans contain errors or require rectification you shall inform us within 60 days of the services being performed and the plans delivered. We shall bear the cost of any additional work required to remedy any such errors, but if we find that there are no errors or rectification required, you will discharge our reasonable professional fees for all work undertaken in dealing with the claimed errors and the checking of all the services and the plans.
12. The copyright in the plans remains vested in us and we will grant you an irrevocable licence for use of the plans by you once payment of the price and any additional costs incurred by us has been made.